We do not accept returns or exchanges, unless the item you purchased is defective. All items are carefully inspected prior to shipment, so any damage you might occur would happen during shipping. If you do receive a damaged or defective item or are having any trouble with your order, please use the contact page with details of the product and the defect. Please add as much info in your message, such as photos and the order number, so we can effectively help with your concern.
Please note: You must submit your defective item within 72 hours of the item being received, as timestamped by USPS Tracking. Return shipping cost will be covered by buyer and replacement shipping will be covered by Honey Loom Designs